The short version
- FormatJPG or PNG. Other formats, including WEBP and Insta360’s INSP, need converting first.
- ProjectionEquirectangular: a flat image twice as wide as it is tall (2:1), covering the full 360° around.
- File sizeUp to 30 MB per panorama on Essential, and up to 100 MB on Business, Unlimited and the free trial.
- ResolutionUp to 16K on Essential, and up to 32K on Business and Unlimited.
Uploading several at once
From the dashboard you can upload up to 10 panoramas at a time, or 30 if your plan allows 100 MB files. In the editor, you add them one at a time.
Messages you might see
- “File is too large. You can upload upto N MB per photo.” The photo is over your plan’s limit. Export it with a little more compression, or at a lower resolution.
- “The image you’re trying to upload doesn’t look like panorama.” It isn’t 2:1 and has no 360° information from the camera. Choose Yes if it really is a panorama, such as a partial one; otherwise check you exported the stitched 360° file.
- “The JPEG you’re trying to upload is corrupted so may not render correctly.” Export it again from your camera app or editing software, then upload the new file.
- “Storage limit exceeded. Please upgrade” Your account is over its storage. Delete panoramas you don’t need, or change your plan.
Partial panoramas
A panorama that doesn’t cover the full circle, such as a 180° shot, works too. If your camera or software saved its coverage in the file, the tour limits the view to match. Otherwise, set the limits yourself with Viewer controls.
Fisheye and INSP files
Some cameras save two round fisheye images, or Insta360’s own INSP format. Convert them to an equirectangular JPG in the camera’s app first: see Convert fisheye panoramas.
Tips
- Keep your camera’s metadata. It tells TeliportMe the file is a 360° photo, and its GPS location is saved with the panorama.
- For camera advice, see Choosing a 360 camera for virtual tours and How to take a 360 photo.
Common questions
Can I upload WEBP, HEIC or INSP files?
No. TeliportMe accepts JPG and PNG panoramas only, so convert other formats first. For Insta360’s INSP files, see Convert INSP to JPG.
What resolution should a 360 photo be for a virtual tour?
A 360 photo should be a full equirectangular image at 2:1, such as 6000 × 3000 pixels or more for property tours. TeliportMe accepts up to 16K on Essential and up to 32K on Business and Unlimited.
What is the maximum file size for a panorama?
The maximum is 30 MB per panorama on Essential, and 100 MB on Business, Unlimited and the free trial. If a file is over your limit, export it with a little more compression or at a lower resolution.